BEST PRICE GUARANTEE
Reserve your accommodation at the Hotel Neptun Dubrovnik directly through our official website or through our Reservations Department and we guarantee the lowest online rates.
If you book your stay with us on our website and then happen to find a lower online rate (under the same booking conditions) within the next 24 hours, we will match the lower rate and give you an additional 5% discount.
Send us the link with the available lower price to firstname.lastname@example.org. We will validate your request and contact you back within the next 48 hours, given that the lower rate is still available for booking at the time of verification.
In order to qualify for the lower rate, the following terms & conditions apply:
- It is necessary to have a valid confirmation number of the reservation made directly through the hotel website.
- The competitive lower rate has to apply to the same hotel, the same type of accommodation, the same number of guests in the accommodation, the same meal plan, the same period of stay, the same length of stay and the same reservation policy (in terms of cancellation policy, minimum stay required, deposit policy etc.) as stated in your confirmed reservation.
- The basic price (accommodation + meal plan) has to include all taxes (price of the service + VAT), except the tourist tax. The lower rate needs to appear in the same currency (EUR), based on the same exchange rate valid on the day of verification.
- Best price guarantee does not apply to special offers, online coupons, group rates, rates which are part of tour package, negotiated confidential rates not available to general public and rates published on websites where the name of the hotel is known only after confirming the reservation.
- Best price guarantee applies to the total price of stay, which can, in some cases, include booking fees. Importanne Hotels & Resort do not charge any booking fees to its guests.
Book now, pay later. We offer you the option of paying for your stay at the hotel. Your credit card is required only to guarantee your booking and is not charged in case of cancellation before the official deadline. Guests who choose to book a non-refundable rate do not have an option to pay for their stay at the hotel, since their credit card will be charged immediately upon booking. More information here.